Customers
What’s included in each journal?
Each Self Hug journal is thoughtfully designed with guided prompts, reflections, and activities to support your well-being and personal growth. While each journal has its unique theme and focus, they all feature dedicated sections for morning and evening routines, affirmations, weekly check-ins and monthly progress trackers to help you see your growth over time. In the back, you’ll also find a special Emotion Wheel to help you identify and understand your emotions as you journal.
Do you ship internationally?
Yes, we ship to many countries worldwide! Shipping options and fees are calculated at checkout.
What are your shipping options?
We ship worldwide via DHL, Aramex, SF Express, and FedEx. For customers in Indonesia, you can also purchase through our stores on Tokopedia and Shopee.
Can I exchange my product if it arrives damaged?
If your product arrives damaged, simply email us at hello@theselfhug.co with a brief description and photo of the issue. Our customer care team will be in touch shortly to arrange a replacement.
Do you have a community?
Yes! Join The Group Hug, our broadcast channel on Instagram, where we offer free journaling prompts, well-being tips, and a variety of activities designed to support your self-growth journey. Everyone is welcome to join and connect.
Which journal I should start with?
Not sure where to begin? Take our quiz to find the best fit for you: https://ok904sr0x1w.typeform.com/to/b2eRLLpo
Can someone help me understand my quiz results?
Absolutely! You can book a 20-minute consultation with one of our well-being experts to discuss your quiz results and get personalized recommendations. Book here: https://calendly.com/hello-theselfhug/20min?month=2024-11
How can I measure the impact of The Self Hug journals on my well-being?
Journaling is a unique and personal experience, with impact varying from person to person. For those seeking guidance, we offer consultations with well-being specialists to help you reflect on your growth. We’re also developing self-assessment tools that will help you track your progress over time.
Can I gift a journal to someone?
Of course! Our journals make thoughtful, meaningful gifts. During checkout, you can also add a personal note, and we’ll include it in the package.
What are your sustainability practices?
We prioritize sustainability in everything we do. We don’t use plastic materials in our packaging or products, and we’re committed to using eco-friendly materials whenever possible. We’re also rolling out more sustainable initiatives in 2025—stay tuned!
Affiliates
How can I become an affiliate for The Self Hug?
We’d love for you to join us as an affiliate! By becoming part of our affiliate program, you’ll enjoy exclusive perks and rewards for sharing The Self Hug journals with others. To learn more and sign up, just email us at hello@theselfhug.co, and our team will guide you through the process.
What are the benefits of becoming a Self Hug affiliate?
As an affiliate, you’ll earn commission on each sale made through your unique link. You’ll also receive early access to new products, exclusive discounts for your audience, and personalized marketing support to help you share our journals with ease.
Do I need to have a large following to become an affiliate?
Not at all! Whether you have a small, close-knit community or a large audience, we welcome all passionate individuals who believe in promoting well-being and personal growth. Your engagement and enthusiasm are what matter most to us.
How do I earn commission as a Self Hug affiliate?
You’ll receive a unique affiliate link that tracks any purchases made through your referrals. Every time someone buys through your link, you’ll earn a commission on that sale. We’ll provide all the details about commissions and payouts once you’re approved.
Will I receive any marketing materials as an affiliate?
Yes! Our team will provide you with product photos, but we’d love for you to create your own content as well. Sharing your personal experience with our journals allows you to connect with your audience in the most authentic and impactful way possible.
Is there a minimum number of sales I need to make as an affiliate?
There’s no minimum requirement. We believe every recommendation counts and are grateful for each person you introduce to The Self Hug. However, you will need to already own and use one of our products already! So we know that you've experienced the positive impact of our journals and are ready to inspire others to embark on their self-growth journey.
How do I get paid as an affiliate?
Our affiliate program offers flexible payout options. Earnings are typically paid monthly through direct bank transfer or another preferred payment method. We’ll share more about this during onboarding.
Who do I contact if I have questions as an affiliate?
Our affiliate team is always here to help! For any questions, guidance, or support, feel free to reach out to us at hello@theselfhug.co, and we’ll be happy to assist you.
Retailers
I want to offer The Self Hug products in my store. How do I become a retail partner?
We’d love to work with you! Please email us at hello@theselfhug.co, and we’ll send you our product catalog along with pricing information. We currently partner with retailers on both consignment and wholesale terms.
Do you offer a discount for bulk orders?
Yes, we do! We offer discounts for bulk orders. Please reach out to us at hello@theselfhug.co for more details on our pricing and bulk order options.
What are the minimum order quantities for wholesale?
We offer flexible wholesale options to suit different store sizes. Contact us for specific details on minimum order quantities and pricing.
Do you offer consignment opportunities?
Yes, we’re open to consignment partnerships in select locations. Please reach out to hello@theselfhug.co for more information.
How can I promote The Self Hug products in my store?
We're here to support our partners. We provide product photos and promotional support to help you showcase our products effectively. We want to make it easy for you to connect with your customers and promote the well-being message behind our journals.
Do you offer any co-branded marketing materials for retail promotions?
Yes! We provide a variety of co-branded marketing materials to support your in-store promotions. From posters to display kits, we can customize materials to fit your store’s aesthetic and create a seamless customer experience.
Can I host The Self Hug products or activations in my store?
Yes! We offer offline activations such as pop-up events, product demos, and special in-store promotions. These activations are designed to engage customers and introduce them to the benefits of our journals. To discuss a potential activation, email us at hello@theselfhug.co, and we’ll work with you on creating an impactful experience.
Workshops and Events
Can I host a Self Hug wellness workshop for my brand, company or community?
We’d be thrilled to collaborate on a wellness workshop tailored to your community or company’s needs. Send us an email at hello@theselfhug.co, and we’ll set up a call to learn more about your objectives and wellness goals.
What topics do your wellness workshops cover?
Our workshops cover a variety of topics related to well-being, including self-reflection, mindfulness, stress management, and personal development. We can also customize workshops to focus on specific themes that are important to your community or team.
Do you provide materials for workshops?
Yes! We provide comprehensive materials for all of our workshops, including journaling workbooks or worksheets, and interactive activities for all participants. Our goal is to create a transformative experience for attendees that extends beyond the workshop itself
Do you offer virtual workshops?
Yes, we offer both in-person and virtual workshops to suit your needs. Whether your event is local or global, we’ll provide an engaging and impactful experience for your participants.