Terms of service

1. Overview

This website is operated by The Self Hug. Throughout the site, “we”, “us”, and “our” refer to The Self Hug. We offer this website, store, and the services made available through it (the “Services”), including all information, tools, and products available to you, conditioned upon your acceptance of these Terms of Service.

By visiting our site or purchasing from us, you engage in our Services and agree to be bound by these Terms. Please read them carefully before using our website.

2. Online Store Terms

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, and that you will not use our products for illegal or unauthorized purposes.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment details) may be transferred unencrypted for operational reasons.

4. Accuracy, Completeness & Timeliness of Information

We do our best to ensure accuracy, but we are not responsible if information on this site is not complete or current. Product and pricing information may change without notice.

5. Modifications to the Service & Prices

Prices for our products may change without notice. We may modify or discontinue the Services (or any part of them) at any time.

6. Products or Services

Certain products or services may be available exclusively online and in limited quantities. We reserve the right to limit the sales of our products to any person, region, or jurisdiction.

7. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information so we can process transactions and contact you as needed.

8. Optional Tools

We may provide access to third-party tools (such as Shopify apps) which we do not control. You acknowledge that such tools are provided “as is” without warranties.

9. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for examining or evaluating their content or accuracy.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

Occasionally there may be errors relating to pricing, descriptions, promotions, or product availability. We reserve the right to correct any errors without prior notice.

12. Prohibited Uses

You agree not to use the site or its content for:

  • unlawful purposes

  • copyright infringement

  • harassment, fraud, or spam

  • interfering with security features

13. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. Your use of the Services is at your sole risk. In no case shall The Self Hug be liable for damages arising from the use of our products or Services to the fullest extent permitted by law.

14. Indemnification

You agree to indemnify and hold The Self Hug, its employees, and partners harmless from any claim arising from your breach of these Terms.

15. Severability

If any provision of these Terms is unlawful or unenforceable, it will be severed without affecting the enforceability of the remaining terms.

16. Governing Law

These Terms and all related transactions are governed by the laws of Indonesia, without regard to conflict of law principles.

17. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.
 Continued use of the Services constitutes acceptance of updated Terms.

18. Contact Information

For questions about these Terms, contact us at hello@theselfhug.co.